Which role is commonly responsible for greeting clients and answering phones in an office?

Which role is commonly responsible for greeting clients and answering phones in an office?

• A. Vet
• B. Receptionist
• C. Postal Worker
• D. V-E-T

Answer: (B)

Greeting clients and answering phones are front-desk tasks. The role focused on those duties is the receptionist, whose main job is to create a welcoming first impression, handle incoming calls, transfer or route inquiries, and manage the front office flow. A vet, on the other hand, is a medical professional who treats animals, not a general office receptionist. A postal worker handles mail and deliveries, which isn’t about greeting clients. The variant spelling of vet refers to the same veterinary role, not to front-desk duties. So the receptionist is the best fit for greeting clients and answering phones.

Greeting clients and answering phones are front-desk tasks. The role focused on those duties is the receptionist, whose main job is to create a welcoming first impression, handle incoming calls, transfer or route inquiries, and manage the front office flow. A vet, on the other hand, is a medical professional who treats animals, not a general office receptionist. A postal worker handles mail and deliveries, which isn’t about greeting clients. The variant spelling of vet refers to the same veterinary role, not to front-desk duties. So the receptionist is the best fit for greeting clients and answering phones.